![]() ![]() ![]() Resetting the print system deletes all printers in the queue. On the Security & Privacy window, click the Firewall, then click Firewall: Off. Temporarily disable firewall software on your computer.Ĭlick the Apple menu, then click System Preferences. Temporarily disable firewall software on the computerįirewall software helps block threats from outside your network, but some settings or configurations can block communication with network printers. If the install fails, continue to the next step. If the install completes, the issue is resolved. Reconnect the power cord to the router, and then wait for the Internet activity light to display a normal connected status. Restarting network devices can resolve many network or communication errors.ĭisconnect the power cord from the router.Ĭlose all running programs on your computer, including the HP software installation window, and then turn off the computer.
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